Utah • Salt Lake County CJS
Pretrial Services: contacting your case manager
Salt Lake County Pretrial Services lets eligible people leave jail without money bail while their case moves through court. Release comes with conditions: meet with a case manager, check in, go to every court date, and sometimes take drug or alcohol tests. Here is how to stay in contact.
How to contact your Pretrial case manager
Try these in order. Case managers can be reached by office phone, email, or text, using the details they gave you.
- Look at your Pretrial Release Agreement. It lists your case manager’s name and contact details, plus your Client ID.
- Lost the agreement or the details? Call CJS at 385-468-3500, Monday to Friday, 8:00 a.m. to 5:00 p.m., and ask to be connected to your case manager.
- Send a written message with the county’s Contact a Case Manager form ↗. It asks for your name, email, phone number, and a message. Include your full name, date of birth, and case number so it reaches the right person.
- After hours, call the automated line at 385-468-3553 (every day, 6:00 a.m. to 10:00 p.m.). It gives your court date and tells you if your case manager needs to talk to you.
All Pretrial contact information
From Salt Lake County’s official Pretrial pages.
- Pretrial / CJS main telephone: 385-468-3500, Monday to Friday, 8:00 a.m. to 5:00 p.m.
- Automated Pretrial check-in: 385-468-3553, seven days a week, 6:00 a.m. to 10:00 p.m. Listen to the whole message, then enter your Client ID (it’s on your Pretrial Release Agreement). This line does not replace appointments with your case manager.
- Jail Screening & Release: 385-468-8648. Screeners interview people at the jail 24 hours a day, 365 days a year, and can release some people charged with up to a 2nd degree non-violent felony. Judges decide the rest.
- Mailing address: 2001 South State Street, Ste S3-650, Salt Lake City, Utah 84190
- Fax: no public fax number is published. Ask your case manager or the main line for one.
- Email: no general public email is published. Use your case manager’s own email from your release agreement, or the Contact a Case Manager form.
What to expect on Pretrial
General guidance only. Your release agreement and the judge’s orders come first.
After release
- Schedule an intake meeting with your Pretrial case manager.
- They’ll ask about your schooling, work, mental health, and substance use, and go over your release conditions.
- Keep every appointment. You may be assigned classes.
- The judge may order urinalysis (drug or alcohol testing).
- Supervision usually lasts 90 days or more, depending on your needs and how the case goes.
If something goes wrong
- Missed an appointment or check-in? Your case manager will try to reach you several times. If they can’t, the judge is told and may issue a warrant. Call right away.
- Arrested or charged again? Your case manager tells the judge, who may issue a warrant. Keep checking in.
- No attorney? You can hire one, use free legal clinics or court self-help, or ask the court to appoint one if you qualify.
Drug & alcohol testing: AverHealth
If testing is ordered, Salt Lake County CJS clients test through AverHealth.
- Location: 66 East 2700 South, Salt Lake City, Utah
- Call-in number: 385-247-0336. Call every day, including weekends and holidays, 5:00 a.m. to 6:00 p.m.
- Lab testing hours: Monday to Friday, 7:00 a.m. to 6:00 p.m. Weekends and holidays, 8:00 a.m. to 2:00 p.m.
Avoiding a diluted sample. Don’t drink more than about 32 oz. of fluid before you give a sample,
and skip performance-enhancing or diet supplements. A diluted sample counts as a violation.
Good to know
Helpful links for people on Pretrial.
Check for a warrant before going to an appointment if you missed something.
Utah statewide warrant search ↗
Find your next hearing by calling 385-468-3553 or searching the court calendars.
Court calendar lookup
How release decisions are made. Utah courts use the Public Safety Assessment (PSA) in pretrial decisions.
Utah Courts PSA FAQ ↗